Terms and Conditions

  1. General features

Access and use of this website is governed by the terms and conditions described below, as well as by the legislation that is applicable in the Republic of Chile and, in silence of either of them, by the standards generally accepted by the e-commerce. Consequently, all visits and all purchases and sales made on this site, as well as their legal effects, will be governed by these rules and subject to the legislation and standards indicated.

The terms and conditions described here will be understood to form part of all purchases and sales that are executed or celebrated through the offer and marketing systems included in this website between the users of this site, hereinafter also interchangeably as the “User”. /s", the "Consumer/s" or the "Client/s", and ANTICO STUDIO hereinafter, the "Company", which is the owner and administrator of the ANTICOSTUDIO.CL website, hereinafter, the "place".

Acceptance of the Terms and Conditions is an essential requirement to purchase on the Site. By accepting these Terms and Conditions, users declare that they have been informed of them in a clear, understandable and unequivocal manner, and that they have had the opportunity to store and print them.

  1. Procedure to use the ANTICOSTUDIO.CL website

The Company will inform, in an unequivocal and easily accessible manner, the steps that the Client must follow to purchase the products offered through this site, and will inform the Client via email once the request to purchase the product is received. This request will go through a process of validating the Client's data, collecting the products in the order based on the available stock and, finally, the sale will be closed by issuing the corresponding document, which will be sent to the Client along with the dispatch of your order. The mere fact that the User follows the steps indicated for such purposes on this site to make a purchase is equivalent to accepting that the Company has effectively complied with the conditions contained in this clause. It will also indicate your postal or email address and the technical means at the Consumer's disposal to identify and correct errors in the shipment or in your personal data.

III. Rights of Users of this site.

Users will enjoy all the rights recognized by the consumer protection legislation in force in the territory of Chile, and also those granted to them in these terms and conditions. The mere visit of this site on which certain goods are offered does not impose any obligation on Users, unless they have unequivocally accepted the conditions offered by the Company, in the manner indicated in these terms and conditions.

  1. Protection of your personal data.

The personal data provided by Users may only be used by the Company to perfect sales contracts, receive payments and improve the work of information and marketing of products and services with Users, and may not be delivered to third parties not related to the Company. Company. The User will always have the rights to information, rectification and cancellation of their personal data in accordance with the law.

  1. Right of withdrawal. In sales made through this site, the Consumer may not retract the contract made, unless this possibility is expressly contemplated in a specific offer.
  2. Special obligations of the Company. In sales made on this site, the Company will inform its email address and the technical means at the User's disposal to identify and correct errors in the shipment or in its data; and, if the electronic document in which the contract is formalized is archived, how it will be accessible to the Consumer. These obligations will be deemed fulfilled by the User following the steps indicated on the site to make a specific purchase.

VII. Payment methods that can be used on this site. Unless a different way is indicated for specific cases or offers, the products offered on this site can only be paid with:

Bank credit cards enabled for consumption, issued in Chile. The use of the aforementioned cards will be subject to what is established in these Terms and Conditions and in relation to their issuer, to what is agreed in the respective Opening Contracts and Regulations of Use. In case of contradiction, what is expressed in that last instrument will prevail;

Red purchase cards enabled for consumption, issued in Chile. The use of the aforementioned cards will be subject to what is established in these Terms and Conditions and in relation to their issuer, to what is agreed in the respective Opening Contracts and Regulations of Use. In case of contradiction, what is expressed in that last instrument will prevail;

Bank debit cards enabled for consumption, issued in Chile. The use of the aforementioned cards will be subject to what is established in these Terms and Conditions and in relation to their issuer, to what is agreed in the respective Opening Contracts and Regulations of Use. In case of contradiction, what is expressed in that last instrument will prevail. ;

Furthermore, in the case of bank credit and debit cards accepted on this site, the aspects related to them, such as the date of issue, expiration, quota, blocks, etc., will be governed by the respective Opening Contract and Regulations of Use, in such a way that the Company will not have responsibility in any of the aspects indicated. The site may indicate certain purchase conditions depending on the payment method used by the user. 4. Electronic transfer to the current account informed by the Company to the User in the act of confirmation of the transaction to be carried out between said parties, when the requirements indicated in clause X, below, have been met.

VIII. Validation of data for purchases at ANTICOSTUDIO.CL Due to security policies, in the event of any irregularity in the transactions carried out by Users through this site, the Company may contact Customers by telephone or email, in order to corroborate their data. and try to avoid possible fraud. If contact with the Clients cannot be established within twenty-four hours after making the purchase on this site, the purchase order will be rejected.

  1. Formation of consent in contracts concluded on the site. On this site, the Company will offer Users certain goods, which may be accepted by them electronically, with the mechanisms that the site itself offers for this purpose. The acceptance of the offer by the User will be binding for the Company as long as it confirms the transaction, for which it will verify:

That, at the time of acceptance of the offer, it has the species in stock;

That the data registered by the Client on the site coincides with those provided when accepting the offer;

That the payment method offered by the User is validated and accepted. To inform the User of this confirmation, the Company must send a written confirmation to the same electronic address that the User has registered accepting the offer, or by any means of communication that guarantees due and timely knowledge of the Consumer, which will be indicated. previously in the same place. The consent will be deemed to have been formed and the transaction will be binding on the parties from the moment said written confirmation is sent to the User, in the manner indicated and in the place where it was issued.

  1. Scope of the offers contained on this site. The prices offered will be available as long as they appear on the site. The Company may modify the information given on this site, including those referring to merchandise, prices, stocks and conditions, at any time and without prior notice, until receiving acceptance from the Consumer, which will bind the Company, provided that such acceptance has been made. been confirmed by it in accordance with the procedure indicated in number X above.
  2. Promotions. In promotions that consist of free or reduced delivery of one product for the purchase of another, the delivery of the good delivered free of charge or at a reduced price will be made in the same place to which the purchased product is delivered, unless the purchaser requests , upon accepting the offer, that the products be sent to different addresses, in which case you must pay the shipping value of both products. You cannot participate in these promotions without jointly purchasing all the products included in them.

XII. Responsibility for links. The Company declines any responsibility for the information provided on other web pages linked to this site. The Company does not control or exercise any type of supervision when it includes the link in them, assuming that its contents comply with current and applicable legislation in each case.

However, the use of links to other sites does not in any way imply responsibility for or appropriation for the Company of their content. The Company does not carry out any work regarding the supervision or approval of the contents and information that appear on such pages. We advise their visitors to act with caution and consult the terms and conditions set out on these web pages. The Company will not be liable for any damages that may be related to the operation, availability and continuity of the linked sites.

XIII. Intellectual and Industrial Property. The texts, images, logos, distinctive signs, sounds, animations, videos, source codes and other content included on this site are the property of the Company, or it has, where appropriate, the right to reproduce them and, in In this sense, they constitute assets protected by current and applicable intellectual and industrial property legislation.

Any transmission, distribution, reproduction or storage, total or partial, of the contents stored on this site is prohibited unless prior and express consent of the owner thereof. However, Users may reproduce or store the contents of the site for their exclusive personal use, and the reproduction of elements or contents of the site, carried out for profit or commercial purposes, is expressly and strictly prohibited.

XIV. Jurisdiction and competence and applicable legislation. Any controversy that may arise between the Users and the Company in relation to the interpretation and compliance with these general terms and conditions, and the purchases and sales that said parties carry out under them, will be submitted and resolved by the Ordinary Courts of Justice of Santiago. , to whose jurisdiction and competence the Users and the Company expressly submit. Likewise, for all applicable legal effects, these terms and conditions will be governed by the laws of the Republic of Chile that are applicable in each specific case.

REFERRING TO THE CONTRACTING of the Express Consulting service:

The exchange for the Express Consulting service will be valid for 6 months from the purchase.

The studio fees are by design only, that is, they do not include, for example, material goods and labor. The budgets for these items are made after the design has been defined.

The studio's working hours are Monday to Thursday from 8:30 a.m. to 6:00 p.m., and Friday from 8:30 a.m. to 2:00 p.m. Meetings and visits (if included in the service, see below) take place during these hours.

If the Client decides to temporarily suspend the Project for personal reasons such as travel, lack of time or financial resources, 5 UF per week will be charged for the period that the Project continues. due to this temporary suspension. If these amounts are not paid, the Studio may retain all deliverables.

REFERRED TO THE CONTRACTING of Implementation of the Express Consulting service:


The Company offers the Client at the end of the services, to present the space with a series of decorative accessories, where there is the option (but not the obligation) to purchase said accessories and decorations.

To proceed with said decorated presentation, one week before delivery, an amount equivalent to 10 uf per implemented environment must be paid, as a provision for decorative elements,

If the customer purchases all or part of the decorative accessories, the balance will be refunded or the differential will be charged. The invoice for the sale of the products will be subject to VAT.

If the Client decides not to buy or only buy part of the accessories, they are obliged to return them in the same condition in which they were delivered and within a maximum period of 5 calendar days after Delivery of the Project. The Company, for its part, is obliged to return the amount paid within 5 calendar days from when the objects were returned, and may retain the value of obviously damaged objects.


The site visit or measurement survey is not included. The client is responsible for sending plans or a sketch of all the contracted spaces in order to carry out the design.

If you want to add it, it will have an extra value.


The Client authorizes the Company to photograph and/or film all stages of the Project and use this photographic and/or audiovisual content for the purposes it deems appropriate, always preserving the Client's privacy.


no refunds.